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Frontmatter
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- Customer Encounters on Twitter
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- Jagiellonian University Press
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- 09 February 2022
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- 21 August 2022, pp 1-4
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Introduction
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- Customer Encounters on Twitter
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- Jagiellonian University Press
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- 09 February 2022
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- 21 August 2022, pp 9-12
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Chapter 3 - Corporate profiles on Twitter – general characteristics
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- Customer Encounters on Twitter
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- Jagiellonian University Press
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- 09 February 2022
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- 21 August 2022, pp 77-88
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Chapter 5 - Selected politeness and lexicogrammatical properties of the tweets
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- Customer Encounters on Twitter
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- Jagiellonian University Press
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- 09 February 2022
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- 21 August 2022, pp 181-210
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Chapter 4 - Positive evaluation and complaint management on Twitter
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- Customer Encounters on Twitter
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- Jagiellonian University Press
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- 09 February 2022
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- 21 August 2022, pp 89-180
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Acknowledgements
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- Customer Encounters on Twitter
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- Jagiellonian University Press
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- 09 February 2022
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- 21 August 2022, pp 7-8
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References
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- Customer Encounters on Twitter
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- Jagiellonian University Press
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- 09 February 2022
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- 21 August 2022, pp 219-252
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Chapter 1 - Social media and corporate communication
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- Customer Encounters on Twitter
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- Jagiellonian University Press
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- 09 February 2022
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- 21 August 2022, pp 13-40
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Chapter 2 - Customer encounters as a genre of social interaction
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- Customer Encounters on Twitter
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- Jagiellonian University Press
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- 09 February 2022
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- 21 August 2022, pp 41-76
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Table of Contents
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- Customer Encounters on Twitter
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- Jagiellonian University Press
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- 09 February 2022
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- 21 August 2022, pp 5-6
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Conclusions
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- Customer Encounters on Twitter
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- Jagiellonian University Press
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- 09 February 2022
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- 21 August 2022, pp 211-218
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Customer Encounters on Twitter
- A Study of Positive Evaluation and Complaint Management on English Corporate Profiles
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- Jagiellonian University Press
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- 09 February 2022
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- 21 August 2022
Tabula gratulatoria
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- Languages in Contact and Contrast
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- Jagiellonian University Press
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- 14 October 2023
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- 21 December 2020, pp 25-36
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Professor Elżbieta Mańczak-Wohlfeld’s Publications
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- Languages in Contact and Contrast
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- Jagiellonian University Press
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- 14 October 2023
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- 21 December 2020, pp 13-24
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Preface
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- Languages in Contact and Contrast
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- Jagiellonian University Press
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- 14 October 2023
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- 21 December 2020, pp 9-12
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Languages in Contact and Contrast
- A Festschrift for Professor Elżbieta Mańczak-Wohlfeld on the Occasion of Her 70th Birthday
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- Jagiellonian University Press
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- 14 October 2023
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- 21 December 2020
Frontmatter
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- Languages in Contact and Contrast
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- Jagiellonian University Press
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- 14 October 2023
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- 21 December 2020, pp 1-4
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Contents
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- Languages in Contact and Contrast
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- Jagiellonian University Press
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- 14 October 2023
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- 21 December 2020, pp 5-8
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News on Instagram: The Use of the Social Medium by The Guardian and Gazeta Wyborcza
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- Languages in Contact and Contrast
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- 14 October 2023
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- 21 December 2020, pp 447-470
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Frontmatter
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- Genre Analysis of Online Encyclopedias
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- Jagiellonian University Press
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- 05 September 2014
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- 31 December 2010, pp 1-4
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